- Coordinating systematic and ethical counselling and consultation services to support the psychological well‑being of UiTM students and staff.
- Coordinating counselling psychology policies and documentation to ensure compliance with the standards set by the Public Service Department’s Psychology Management Division (JPA) and the Malaysian Board of Counsellors.
- Implementing psychological well‑being interventions based on screening, data, and continuous monitoring to enhance the mental health of UiTM students and staff.
- Supporting the implementation of the Exit Policy at UiTM through screening, psychological interventions, and monitoring of underperforming staff.
- Delivering career counselling services for UiTM students and staff through assessments, guidance, and focused, high‑impact interventions.

